Accessibility Statement
Effective: January 01, 2026
Everyone is Welcome at NuForm
We believe everyone should be able to browse countertop options and request quotes easily, regardless of ability. Whether you use a screen reader, navigate by keyboard, or need larger text, our website is designed to work for you.
How We Make Our Site Accessible
Easy Navigation
- Keyboard-friendly: You can navigate the entire site using just your keyboard (no mouse needed)
- Skip links: Jump straight to content without tabbing through the whole menu
- Clear headings: Organized structure makes it easy to find what you're looking for
- Consistent layout: Every page follows the same pattern
Easy to Read
- High contrast: Dark text on light backgrounds
- Readable fonts: Clear, simple typefaces
- Zoom-friendly: Text stays readable when you zoom in
- Mobile-friendly: Works great on phones and tablets
Images & Photos
- Descriptions: Every countertop photo has descriptive text for screen readers
- Gallery: Our photo gallery works with keyboard navigation
- No essential info in images: Important details are always in text too
Forms & Contact
- Clear labels: Every form field tells you exactly what to enter
- Error messages: If something's wrong, we'll tell you what and how to fix it
- Multiple ways to contact us: Form, phone, email, or in person
Works With Your Tools
Our website is compatible with:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnifiers (ZoomText, MAGic)
- Voice control (Dragon NaturallySpeaking)
- Browser zoom and text sizing
- High contrast modes
We're Still Improving
We test our website regularly and make improvements based on:
- Automated accessibility checkers
- Manual testing with screen readers
- Feedback from customers
- Updates to accessibility guidelines
Known Issues We're Working On
- Some manufacturer PDF brochures may not be fully accessible
- A few older product images need better descriptions
Our Physical Location is Accessible Too
Our showroom at 218 W Locust St in Fairbury has:
- Accessible parking
- Level entrance (no steps)
- Wide aisles for wheelchairs
- Good lighting
- Comfortable seating
Need Help?
If you're having trouble using our website or need information in a different format, we're here to help:
Call Us
(815) 692-4311
Monday–Thursday, 7am–5pm (closed 12–1pm for lunch)
Email Us
office@nuformcounter.com
We typically respond within 1 business day.
Visit Us
218 W Locust St, Fairbury, IL 61739
Come see our samples in person! Call ahead to schedule an appointment.
Feedback Welcome
Found an accessibility issue? Have a suggestion? Please let us know!
- Respond within 2 business days
- Investigate the issue
- Work to fix it promptly
- Keep you updated on progress
Alternative Formats
Need product info in large print, audio, or another format? Just ask! Provided within 5 business days at no charge.
Our Standards
We aim to meet:
- WCAG 2.1 Level AA
- ADA requirements
- Section 508 standards
Third-Party Content
We link to manufacturer websites (Silestone, Cambria, etc.). While we choose partners carefully, we can't control their accessibility. Contact us for assistance with third-party info.
Questions?
We're a family business serving Central Illinois for over 60 years. Accessibility means everyone can work with us on their dream kitchen or bathroom.
If you have concerns, please reach out.
NuForm Counter Top Company Inc.
218 W Locust St, Fairbury, IL 61739
Phone: (815) 692-4311
Email: office@nuformcounter.com